Shipping & Returns.
Orders are packed and dispatched within 1–2 working days across India.
Tracking sent to your email on dispatch.
₹149 flat. Available at checkout for most pincodes.
The timelines above are estimates, not guarantees. Most orders arrive inside them. Occasionally something outside our control does not cooperate.
Stock. We buy by harvest and pack in small batches. If a spice sells out before the next lot is cleaned, graded and packed, we will tell you rather than ship you something else.
Weather and natural events. Floods, cyclones, heavy monsoon, landslides on hill routes, earthquakes — these close roads and ground flights, and they affect the harvest itself as often as the delivery.
Our delivery partners. Courier backlogs, hub congestion, vehicle breakdowns, strikes, or a pincode temporarily going non-serviceable.
Everything else outside our hands. Public holidays and festival-season volume, regional bandhs or civil disruption, and checks by customs or regulatory authorities.
If any of these affect your order, we will contact you with the reason and a revised estimate. You can wait, swap the item for something in stock, or cancel for a full refund — your choice, not ours.
A note: we would rather send a late parcel than a wrong one. If the spice you ordered is not up to the standard we published for it, we will hold your order and tell you why.
Due to food safety standards, opened food products cannot be returned. Damaged, defective, or incorrect items are eligible for replacement or refund within 7 days of delivery.
Raise a request within 7 days of delivery with your order ID and photographs of the issue. Unopened, sealed packs in original condition are eligible for replacement. Refunds are processed within 5–7 working days after we receive the return.
Every pack carries its batch number, harvest month, packing date, and FSSAI details — if anything reaches you in less than perfect condition, we want to know which batch it came from.